Terms & Conditions

TERMS & CONDITIONS

We would like you to find shopping with us an enjoyable experience, if you have any suggestions, comments or problems please get in touch via our contacts page.

Placing an order
You can place an order at R.Nook through the website, by email, phone, or in store. We will acknowledge the order as soon as possible, but a contract between you and Oscar & Joy ltd for the sale of the products will only exist once the order has been accepted, processed and despatched to you.

Payment
We currently accept online payment by Visa, Visa Debit, Maestro, Switch, JCB, MasterCard, Debit Mastercard, American Express & Paypal.   Prices and availability of goods are subject to change without notice. The prices shown on the R.Nook website are quoted in UK pounds sterling (£) and include VAT. All card payments are processed via our 3rd party provider Shopify. which is an on-line industry standard used by 200,000 stores and is fully compliant under the Payment Card Industry Data Security Standard (PCI). Outside the UK your credit card company should exchange the amount charged to the currency of your country at the current rate. Please note that all charges and refunds are in UK pounds sterling (£) and R.Nook cannot be held responsible for any loss due to exchange rate fluctuations.

Cancellation
R.Nook reserves the right to refuse, cancel, unwind or suspend any transaction and not supply the products if it is reasonable to do so. You may normally cancel your order up to the point of despatch. If you do cancel your order within this time any payments made by you will be refunded.

Company Details
R.Nook is a company registered in Northern Ireland, having its registered office at 76/78 Church Street, Portadown, Co Armagh, BT62 3EU.